HELP CENTER

Frequently Asked Questions

Everything you need to know about our AI Hairstyle Changer. Questions about credit expiry and regenerating are on the pricing page, and devices on the hairstyle app page. Can't find your answer? Email our team.

1General

What is AI Hairstyle?

AI Hairstyle is an AI hairstyle changer that lets you try on haircuts and hair colors on your own photo. Upload a selfie and preview 23 preset hairstyles and 15 hair colors before visiting your barber or salon.

Do I need to create an account?

Yes. An account holds your credits and saves your results to your dashboard. You can sign up with your email address or your Google account.

2Pricing & Credits

Is there a free trial?

Yes. Every new account gets 10 free credits (1 free generation). No credit card is required to sign up.

How much does it cost?

We offer one-time credit packs: Starter Pack: $9 for 40 credits (4 generations, $2.25 each); Pro Pack: $19 for 150 credits (15 generations, $1.27 each); Studio Pack: $39 for 400 credits (40 generations, $0.98 each). Every generation uses 10 credits. See the pricing page for expiry details.

How do I check my credit balance?

Your current balance is shown on your dashboard when you are logged in.

3Hairstyles & Colors

How many hairstyles can I try?

There are 23 preset hairstyles: 15 for men and 9 for women (the natural afro is offered to both).

Can I try different hair colors?

Yes. You can pick one of 15 preset hair colors (blacks, browns, blondes, reds, greys, silver and white) or choose a custom color. For custom colors the AI is given the nearest color name, so a very specific shade may not match exactly.

Can I try multiple hairstyles on one photo?

Yes. Each generation uses 10 credits, so you can run several generations on the same photo to try different styles and compare the results.

4Results

How long does a generation take?

It depends on demand. A processing screen shows while the AI works, and your 2 variations appear there when they are ready. They are also saved to your dashboard.

What photo formats can I upload?

Any common image format your browser can open, such as JPG, PNG or WEBP. If your browser cannot open a photo (some HEIC photos from iPhones, for example), convert it to JPG first.

Can I adjust or edit the results?

Results can't be edited. You can regenerate for free to get 2 new variations of the same look (up to 5 times every 10 minutes). Trying a different style or color is a new generation and uses 10 credits.

Does it work on all hair types?

The presets cover straight, wavy, curly and coily styles, including box braids and a natural afro. Results vary from photo to photo, so compare both variations and regenerate if a result does not look right.

Can I share my results?

Yes. Download the variations you like from the results screen or your dashboard and share them wherever you want.

5Privacy & Security

What happens to my uploaded photos?

Photos are processed by our providers and stored in your account.

Can other users see my hairstyle results?

There is no public gallery. Your results are listed only in your own dashboard.

Is my payment information secure?

Payments are processed by Stripe, a PCI-compliant payment processor. Card details are entered in Stripe's checkout form and are never stored on our servers.

6Support

What if I run into technical issues?

If you experience any technical problems or have questions, email our team at team@aihairstyle.site.

Can I use the results commercially?

Please email team@aihairstyle.site before using results commercially, for example in salon marketing or another app.

Still Have Questions?

Our support team is here to help. Email us and we'll get back to you.